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OUR SERVICES

Crisis and Emergency Placements

Our Crisis and Emergency Placements give children the safe, supportive environment they need. We respond quickly to requests and provide comprehensive care. These placements are available 24/7 and bring stability to high-risk situations while providing emotional comfort through therapeutic support.

Our crisis care is trauma-informed, highly structured, and focuses on each child’s immediate needs. Whether the placement follows a family breakdown, safeguarding concern, or discharge from a secure setting or hospital, we will respond swiftly and compassionately.

These placements are ideal for children who:

  • Require emergency care following a placement breakdown
  • Exhibit high-risk behaviours needing containment and supervision
  • Are awaiting longer-term provision or reassessment of care needs

What we provide:

  • Admission within hours, 365 days a year
  • 2:1 staffing as standard for high-need placements
  • A calm, secure and therapeutic setting
  • Daily emotional regulation support and crisis debriefing
  • Liaison with social workers, education leads and clinicians

“Our crisis care is trauma-informed, highly structured, and focuses on each child’s immediate needs”

Personalised stabilisation plans

Each child is assigned a key worker and begins a personalised stabilisation plan immediately. We collaborate with local authorities to ensure full information sharing, risk management, and planning for next steps. The goal is to reduce risk, re-establish emotional safety, and enable a positive transition into longer-term care, reunification, or supported living as appropriate.

Above and Beyond’s emergency response model prioritises:

  • Immediate emotional containment and relational safety
  • Therapeutic observation and engagement
  • Collaborative transition planning with commissioners

Even in critical moments, we see the potential for positive change. We help children feel valued, safe, and heard from the moment they arrive.

We welcome referrals from:

  • Local authority placement teams
  • Social workers and commissioners
  • Education and health professionals

To refer a child to Above and Beyond:

Please send an email to referrals@aboveandbeyondrc.co.uk or call Sarah Nelson on 07380 420 115. Please provide supporting documentation (e.g., Education, Health and Care Plans and Risk Assessments). Our placements team will respond within 24 hours to discuss suitability and next steps.

OUR REFERRAL PROCESS

We welcome referrals for children aged 11 to 17 who require therapeutic residential care. Whether for emergency, short-term, or long-term placements, our referral process is responsive, transparent, and person-centred.

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WE ARE HERE TO HELP

OUR TEAM WILL RESPOND WITHIN 24 HOURS, FOR ANYTHING MORE URGENT PLEASE CALL 07380 420 115